RETURNS

At this time we do not offer returns or exchanges. If you are not satisfied with your purchase, please send us an email with your name, order number and reason as to why you are not satisfied and we will be more than happy to accommodate to your needs. Please be sure to check the size and color of the item before you make your purchase to insure it is right for you. All earrings are final sale and not eligible for an exchange or return. All sale items are final sale and are not eligible for an exchange or return.

For further inquires please contact us at support@houseofplushonline.com with your order number and name in the subject line.

DELIVERY CHARGES

We are not responsible for paying any duty to taxes that may arise from shipping, It is the customers obligation to pay forward.

DAMAGES/ FAULTY ITEMS

Please inspect your order upon arrival if the product is deemed as defective, damaged or if you received the wrong item please contact customer service with your name, order number and a photo of the faulty item, so that we can quickly resolved this issue.